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Notes for support leads on licensing ticket archives: how to export without customer details, which fields buyers ask for, and what your own privacy policy lets you do.
Posts
How do you export a Zendesk ticket archive without customer details?
How to export a Zendesk ticket archive for AI training without customer details, field by field, from scoping the export to a hand-checked sample.
Exporting, November 7, 2026
Can you license support conversations under your own privacy policy?
Whether your privacy policy and customer terms let you license support conversations for AI training, what to check first and when to call a lawyer.
Rules, November 7, 2026
Which ticket fields do AI data buyers want?
Which support ticket fields AI data buyers want for training, which add little, and which to remove first, with what buyers' own pages list.
Data, November 7, 2026
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Start with the head office ZIP, an inbox for our reply, then a handful of taps describing the helpdesk history. A person here reads it and writes back naming any buyer whose published entry rules your company clears, or telling you plainly that none does.
Describe the archive; never paste it. No tickets, exports, screenshots or sample files belong in this form, and this site has nowhere to upload them.
Said once, plainly: Sell Support Tickets makes introductions, and the buyer on the other end may pay us for one. More on the how this works page.
Received. Nothing has gone to any buyer.
- We set your answers beside every buyer's published entry rules (headcount, years, language, location).
- An email follows with any names that fit, each with a link to that buyer's terms so you can check our reading.
- Your company stays private unless you answer that email agreeing to an introduction.