What is a support ticket archive worth?
Buyers publish ranges per company, not per ticket: $10K to $1M+ at Scale AI, $100K to $3M+ at micro1, from around $50K at Labelbox Prism, and commonly $100K or more at Nyne. Which range applies depends first on whether you meet each buyer's entry rule. This check shows that; it is not an offer.
Buyer ranges rechecked 7 November 2026
Check your archive against the published rules
Seven quick inputs. Your answers stay on this page and are never transmitted.
Your archive
Turn on JavaScript to run the check. The rules it uses are in the table below.
Source of the formula: each buyer's published range and entry rule, read 7 November 2026; total tickets is months times years. This is not an offer; actual licenses often come in far lower. Pricing belongs to the buyer, after scoping.
The rules the check uses
| Buyer | Entry rule | Published range |
|---|---|---|
| micro1 | Wants established firms with 30 or more full-time staff and records mostly in English; sees most demand from US, UK and Canadian companies | Headline of $100k-3M+ per company, split into three tiers |
| Scale AI | Prefers to begin at 40 or more employees, though each company is judged on its own | Puts partnership value at $10K–$1M+, explicitly as an illustration; regular deliveries push it up, and Scale guarantees none of it |
| Labelbox Prism | Prints no headcount floor; for support logs, busy consumer-facing companies are favored | Roughly $50K at the small, targeted end; $1M+ for big enterprise deals; a fee paid when the license is signed, then a cut of downstream revenue |
| Nyne | Needs a minimum of 20 US-based, full-time W-2 employees and three-plus years in operation | Typical partnership put at $100K+, moving with the kind and quantity of data on offer |
Disclosure: any of these buyers may pay us if an introduction leads to a license. The check above treats them all by the same published rules.
Published ranges versus reported deals
An advertised range is marketing: the ceiling a buyer is happy to print. Sales that reach the press look smaller. In its 13 October 2026 piece, MIT Technology Review described a founder clearing about $25,000 for a shut-down startup's code base via SimpleClosure, and expecting about $15,000 more for the workspace data.
Support archives have no public price list. Use the published tiers to see who would talk to you, then let a buyer's scoping set the number.
Sources behind this page
- micro1, micro1.ai/data, checked by Sell Support Tickets on 7 November 2026
- Scale AI, scale.com/data-partnership, checked by Sell Support Tickets on 7 November 2026
- Labelbox Prism, prism.labelbox.com, checked by Sell Support Tickets on 7 November 2026
- Nyne, nyne.ai/sell-company-data, checked by Sell Support Tickets on 7 November 2026
- MIT Technology Review on AI labs buying data from shut-down startups (13 October 2026)
Questions about archive value
Is the range the tool shows what we would be paid?
No. You see each buyer's advertised range and whether your answers clear its entry rule. Treat that as not an offer; actual licenses often come in far lower, and some applicants are turned away.
Why does ticket volume not change the range?
None of the buyers publishes a per-ticket rate or a volume formula. We show your total ticket count because buyers ask for it, but we do not turn it into dollars.
Does it matter that our tickets are mostly chat?
Scale AI lists chat and messaging histories alongside support records, and Labelbox Prism lists longitudinal customer support. Channel mix changes what a buyer can do with the data, not the published ranges.
Why does language matter?
micro1 says it wants data primarily in English and does not prioritize other languages. The other three pages we read do not publish a language rule.
What did real deals pay?
Few are public. One, covered by MIT Technology Review on 13 October 2026, involved a founder netting about $25,000 for a closed startup's code base, with its workspace data expected to bring around $15,000 more. Compare that with seven-figure headlines.
Keep reading
Get a quote
Start with the head office ZIP, an inbox for our reply, then a handful of taps describing the helpdesk history. A person here reads it and writes back naming any buyer whose published entry rules your company clears, or telling you plainly that none does.
Describe the archive; never paste it. No tickets, exports, screenshots or sample files belong in this form, and this site has nowhere to upload them.
Said once, plainly: Sell Support Tickets makes introductions, and the buyer on the other end may pay us for one. More on the how this works page.
Received. Nothing has gone to any buyer.
- We set your answers beside every buyer's published entry rules (headcount, years, language, location).
- An email follows with any names that fit, each with a link to that buyer's terms so you can check our reading.
- Your company stays private unless you answer that email agreeing to an introduction.